Summary:
Supervises a group of individuals involved in the development, support, coding, testing, debugging, documenting, maintaining, and installing of business applications programs.
Job Duties:
- Maintain availability of system including assisting installation at plant sites, providing support to current users, monitoring the system and troubleshooting issues
- Train and support for all plants including coordination with other plants and installation teams
- Participate in development and rollout of new functionality
- Assist in development of guidelines, checklist, procedures and training documentation.
- Ensure that projects are scheduled, planned to achieve the right balance of roadmap/strategic developments and necessary ongoing enhancements to maintain the integrity of the application/infrastructure
- Ensure project communication is effective with all parties
- Allocate resources to projects
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”
- Establish new measurement systems if/where possible
- Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization
- Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
- Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific
- Interpret a variety of instructions furnished in written, oral, diagram or schedule form
- Ability to work effectively under pressure with constantly changing priorities and deadlines
- To be proficient and knowledgeable in all areas related to the IT department functions
- To maintain discretion and confidentiality in all areas pertaining to the IT systems
- Understand and embrace the business and IT strategic direction
- Ensure all sensitive and confidential information is handled appropriately
Skills and Qualifications:
- Software Design
- Software Debugging
- Software Development Fundamentals
- C++
- Software Documentation
- Software Testing
- Software Maintenance
- Software Algorithm Design
- Software Performance Tuning
- Software Architecture
- Coaching
Education and Experience:
- Bachelor's degree (B.S. or B.A.)
- 5-7 years related experience C#/.NET object oriented programming; or an equivalent combination of education and related experience