Shannon Ackler, Business Analyst

quantam-headshots1-0992.jpg

Shannon Ackler is a Manager serving as a Senior Business Analyst within Quantam Solutions’ Delivery Practice. He brings over 10 years of experience in Project and Operations Management. Shannon has extensive experience leading team meetings and delegating workload, while ensuring all deadlines, goals, and training requirements are met. Shannon has acted as the key interface between business users and technical staff; defined and enforced team processes and standards on a continuing basis to ensure that the most efficient and current methods are utilized. Within his experience, Shannon has developed excellent technical knowledge, communication, planning, and organizational skills.

In addition, Shannon has extensive experience in training, creating presentations and conducting training sessions. He excels in building and maintaining relationships with key users and clients and has managed, troubleshot, escalated, and resolved any software, development, and client issues successfully.

Shannon is proficient in tools such as Asset Center, Oracle, SQL Server, SharePoint, Siebel, Adobe, Word, Access, Excel, Outlook, and PowerPoint.

Shannon holds his Master of Business Administration Degree from Saginaw Valley State University. He has also obtained his Bachelor of Business Administration, specializing in Operations Management from University of Michigan-Flint.

Contact Shannon Ackler at sackler@iQuantam.com or 810.964.5512