Provide day-to-day analysis and support for voice, data, and wireless network infrastructure. Prepare daily reports, noting discrepancies and issues within the network. Actively troubleshoot and determine problem resolution on network components. Monitor and report on network conditions including capacity, usage, availability, dropped calls, and mean time to repair. Develop operational documentation and cross training on new and existing technologies and monitoring tools within the engineering and operations departments. Provide guidance and direction to the system performance, field operations, and RF planning teams. Assist with network system implementations as required.