Summary:
Implement and administer enterprise-wide document management procedures for the capture, storage, retrieval, sharing, and destruction of electronic records and documents. Database management system software – Documentum to include: document management, collaboration, search, content classification, input management, business process management, customer communication management, Web content management, information rights management, compliance, and archiving.
Job Duties:
- Manages and controls data and documentation associated with a large IT Systems Management and Operation environment
- Develops, writes, and edits material for reports, manuals, briefs, proposals, instructional material, catalogs, technical publications, and software and hardware documentation while maintaining version control
- Monitors and reports team progress and communicates risks/issues to appropriate authorities
- Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology
- Create, edit, standardize and maintain technical documentation for current and future applications i.e., technical reference manuals and production control manuals
- Create, edit, and maintain procedural documentation including but not limited to department policies and procedures (SOPs) and/or how to user guides and application guides
- Maintain SharePoint web based portal
Skills and Qualifications:
- The candidate must have experience designing, administrating, and managing data and documentation processes and systems for engineering or technical domains
- Keen attention to detail is required
- The candidate should have 2 to 3 years of experience with a Document Management or Configuration Management team and possess excellent interpersonal, verbal and writing skills
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
- The ability to read and understand information and ideas presented in writing
- The ability to listen to and understand information and ideas presented through spoken words and sentences
- The ability to communicate information and ideas in speaking or writing so others will understand
- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures)
- Microsoft Word, Excel, PowerPoint, Visio, Adobe Acrobat
- Experienced with desktop publishing tools and features (e.g., setting styles, use of macros)
- Demonstrate knowledge in Records Management and have familiarity with SEI/CMMI methodologies
- Position requires a minimum of three years writing experience, preferably in a technical field with an emphasis on technical documentation
- Prefer that one of the three years of experience be in information systems or information technology
Education and Experience:
- Bachelor’s degree
- Associate’s degree and two (2) years’ applicable work experience