Summary:
Builds, analyzes, and modifies technical manuals for a range of platforms. Consults with subject matter experts to identify current and future hardware and software configuration changes. Involved with research and development, training, deployment, and sustainment of technical, process, and procedural documentation.
Job Duties:
- Translating technical information into clear, readable documents and digital copy to be used by technical and non-technical staff
- Proofread, revise, rewrite, edit, fact-check professional documents including publications, website copy, marketing copy, etc., as assigned
- Collaborate with product, business and marketing teams on reviewing and producing technical documents and information, as assigned
- Supporting the work processes for producing professional documents and information by working with graphic designers, web designers, production designers, editors and content developers
- Review and edit technical documents to ensure style and brand guidelines and specifications are followed
- Review the content of technical documentation for quality and consistency across product and business lines
- Skilled at working with committees and volunteers to reach common ground and achieve desired outcomes
- Communicating via email, over the phone and in person with staff, SMEs and consultants, determining needs, and translating needs into well edited documents
- Preparation of method validation and sample analysis reports
- Quality control review of bioanalytical testing data against approved methods
Skills and Qualifications:
- High volume environment capable
- Fast paced environment capable
- Demonstrated technical writing and publication of corporate security policies, standards, and procedures
- Excellent time management skills
- Excellent communication skills
- Be able to multitask and prioritize
- Detail-oriented
- Must be able to work and provide support as part of a team
- Must be able to self-direct/motivate
Education and Experience:
- Bachelor’s degree in Technical Writing, Science, English, or Communications