Summary:
Focus on administration of the hardware infrastructure including planning, implementation and monitoring of existing/future systems. Other responsibilities include support of core business applications and ensuring prompt response to onsite and remote end user issues. Maintains documentation of procedures and systems.
Job Duties:
- Allocate network resources, including analyzing global network capacity and growth requirements, and recommend upgrades and enhancements to meet long-term needs
- Participate in network upgrades and conversions, including installing, configuring, and maintaining production routers, switches, and firewalls
- Identify, address, and correct existing or potential network issues using network monitoring, diagnostic, and analytics tools in order to provide business continuity. May be required to escalate issues to outside consultants/vendors as appropriate
- Develop and maintain documentation, specifications, network contingency plans, and disaster recovery plans for all network components, including existing and new hardware, software, and cabling. This also includes maintaining up-to-date records of all system assets and licenses
- Participate in corporate capacity planning activities in order to determine future architecture requirements and network configurations. May include cost and design analysis
- Train new employees and coach colleagues to enhance their technical skills, system knowledge, and troubleshooting techniques. May occasionally act as an escalation point for other engineers
- Drives analysis, design and implementation of new/updated business technology systems
- Takes appropriate action when pre-defined security and performance thresholds are exceeded
- Responsible for keeping all responsible systems patched and up to date with latest appropriate software security updates
- Maintains data security and confidentiality of bank and/or customer data
- Follows and drives established procedures and policies around incident, change, vulnerability and project management
- Attends weekly team meetings and provides a status report each week
- Demonstrates capacity for organization, prioritization, and management in a dynamically changing environment
- Effective interpersonal skills
- Establishes rapport with users and conducts business in a highly professional manner
- Writes and speaks clearly and concisely
- Demonstrates enthusiasm and commitment toward the job and mission of the bank
Skills and Qualifications:
- Advanced knowledge of networking systems, protocols, software and technologies including but not limited to routers, switches, load balancers and WAN technologies
- Thorough understanding of WAN/LAN/DMZ/etc, VPN’s, TCP/IP, DNS, VLANs, etc. in a distributed environment
- Experience in design, configuration and troubleshooting of OSPF, BGP, VRF's and BGP
- Experience with Cisco ASA firewall clusters, Palo Alto Network firewalls
- Experience with Cisco Nexus, 7000’s, 5000’s, 2000’s, VDC’s/VRF’s, Catalyst and access layer switches
- Knowledge of the following vendor specific technologies; F5 BigIP/LTM/GTM, Cisco routing/switching
- Managing IPSEC VPN encryption platforms and policies
- Routing protocols including OSPF and BGP (IGP/EGP), Cisco IOS, EIGRP, BGP, OSPF environments
- Cisco Nexus 7K, 5K and 2K series equipment
- Knowledge of IP traffic flow, protocol analysis, capturing and monitoring of live traffic streams
- Any Cisco certifications is a plus
Education and Experience:
- Associates’ degree or equivalent certifications/training/experience in information technology, computer science, engineering or related field
- 7+ year of work experience in a network engineering role